Accessibility Tools
Accessibility Tools
Call us: 0300 303 4321
Locations
Ecclefechan Outreach Kirkcudbright Outreach North West Dumfries Outreach Mid-Galloway Outreach Whithorn Moffat Outreach Upper Nithsdale Outreach Lockerbie Outreach Mid-Galloway Outreach Newton Stewart Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)
Pages
Broadband Social Tariffs Basic Bank Accounts D&G HEAT Armed Forces Covenant Armed Forces Veterans General Advice Carbon Audit Our Equality Statement Give equipment or professional skills Remember us in your will Give in-memory of a friend or loved one Give for free while you shop Fundraise for us Make a donation Publications Crisis Grants from the Scottish Welfare Fund Grants & Financial Help for Students The John Wallace Trust Scheme The John Primrose Trust The Holywood Trust Discretionary Housing Payment Top 10 Tips for your First Home Private Renting Council Tax – What You Need to Know Social Housing Carer’s Allowance Young Carer Grant Employment and Support Allowance (ESA) Adult Disability Payment (for people in Scotland) Child Disability Payment (for people in Scotland) Universal Credit (UC) Benefits My First Home Budgeting Grants Debt Job Start Payment Your Rights Moving on From School Free bus travel Volunteering Youth Zone Cookie Policy Families Project Carbon Monoxide Alarms Fair Work First Thank You HSCP Complaints Procedures Warm Home Discount Scams & Gambling Food Banks in Dumfries and Galloway Energy COST OF LIVING HELP Pension Wise Newsletter Contact us Eu Citizen feeling in the dark about Brexit? Health Latest Volunteer Other Ways to Help Us Contact us Family Immigration Housing and Homelessness Law and Courts Work Debt and Money Consumer Rights Benefits Advice Subject Access Request Form Locations Who Funds Us Board of Directors Privacy Notice Get Advice Who we are Home
Posts
A big THANK YOU to our volunteers Citizens Advice urge access to basic banking Energy cap rise will be devastating for people across Dumfries and Galloway Get connected with Citizens Advice. We have moved! Changes to our Wigtownshire Outreaches A beacon of hope for D&G veterans D&G CAS faces 20% funding cut Could you get money off your Council Tax? Citizens Advice pioneer digital appointments at Scotland’s highest village Citizens Advice makes massive gains for local people
 
Latest News
 
 
A big THANK YOU to our volunteers

Our Stranraer staff and volunteers at the Driftwood Cafe. Our Dumfries and Castle Douglas volunteers at Ernespie House Hotel. Last week, we celebrated our amazing volunteers. Their commitment, expertise and…

Read more
 
Citizens Advice urge access to basic banking

Christine Sinclair, Operations Manager at Dumfries and Galloway Citizens Advice Service. Access to no frills bank accounts could help tackle poverty. Thousands of people across the region are struggling without…

Read more
 
We have moved!

Our new bureau is at 109 Irish Street, just 100 yards from our old location. During the final week of November, we moved our Dumfries Bureau from 81-85 Irish Street,…

Read more

Latest

Donate Now

Donate to us

We are a charity, reliant on funding and donations to deliver our free, confidential, impartial and independent services across the region. To ensure we can continue, please make a donation today, no matter how small.

 
All our advice is:
Free
Confidential
Impartial
For Everyone
 
Who we are

DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.

Who we are
Volunteer

Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.

Volunteer
A beacon of hope for D&G veterans

A beacon of hope! D&G CAS Training Officer Katy Caie and Chief Executive Phil Stewart receive their certificate from Armed Forces Champion, Cllr Archie Dryburgh MBE. Dumfries and Galloway Citizens Advice Service (D&G CAS) have confirmed their commitment to the…

Read more
Get connected with Citizens Advice.

Christine Sinclair, Operations Manager Thousands in region could benefit from cheaper phone and internet bills. People across Dumfries and Galloway on social security benefits could be paying too much for their broadband and mobile service according to Dumfries and Galloway…

Read more
Energy cap rise will be devastating for people across Dumfries and Galloway

The 13% rise in the energy price cap announced today will be devastating for thousands of households across Dumfries and Galloway, according to Dumfries and Galloway Citizens Advice Service (D&G CAS). Responding to the announcement, D&G CAS Chief Executive Phil…

Read more
Citizens Advice urge access to basic banking

Christine Sinclair, Operations Manager at Dumfries and Galloway Citizens Advice Service. Access to no frills bank accounts could help tackle poverty. Thousands of people across the region are struggling without a bank account according to a local charity. Dumfries and…

Read more
Who Funds Us
Carers Centre Citizens Advice Scotland D&G Council Department for Work & Pensions Foundation Scotland Holywood Trust Home Office Kingallioch Money Pensions NHS Endowment Robertson Trust Scot Gov SGN SLAB Trussell Trust Young Start Scottish Power Energy Networks
What we do
Who We Are
Get Involved

Get Help
Contact Us
Tel: 0300 303 4321




Social media
Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered by the Financial Conduct Authority to carry out regulated activities FRN 617449
Registered office at 109 Irish Street Dumfries DG1 2NP
Privacy Policy
Cookie Policy
Web design by Creatomatic
This website uses cookies
This site uses cookies to enhance your browsing experience. We use necessary cookies to make sure that our website works. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.
Privacy Policy >Cookie Policy >
These cookies are required for basic functionalities such as accessing secure areas of the website, remembering previous actions and facilitating the proper display of the website. Necessary cookies are often exempt from requiring user consent as they do not collect personal data and are crucial for the website to perform its core functions.
A “preferences” cookie is used to remember user preferences and settings on a website. These cookies enhance the user experience by allowing the website to remember choices such as language preferences, font size, layout customization, and other similar settings. Preference cookies are not strictly necessary for the basic functioning of the website but contribute to a more personalised and convenient browsing experience for users.
A “statistics” cookie typically refers to cookies that are used to collect anonymous data about how visitors interact with a website. These cookies help website owners understand how users navigate their site, which pages are most frequently visited, how long users spend on each page, and similar metrics. The data collected by statistics cookies is aggregated and anonymized, meaning it does not contain personally identifiable information (PII).
Marketing cookies are used to track user behaviour across websites, allowing advertisers to deliver targeted advertisements based on the user’s interests and preferences. These cookies collect data such as browsing history and interactions with ads to create user profiles. While essential for effective online advertising, obtaining user consent is crucial to comply with privacy regulations.