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Ecclefechan Outreach Kirkcudbright Outreach North West Dumfries Outreach Mid-Galloway Outreach Whithorn Moffat Outreach Upper Nithsdale Outreach Lockerbie Outreach Mid-Galloway Outreach Newton Stewart Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)

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Could you be our next Chief Executive? Real People, Real Lives Time running out to apply for heating oil grant Insights into Adult Disability Payment Why urgent action is needed now to avoid winter of misery for thousands Defibrillator donation is a boost for Dumfries Town Centre Dumfries and Galloway Citizens Advice meets highest membership standards Have your say Energy price cap rising by 13% A big THANK YOU to our volunteers Citizens Advice urge access to basic banking Energy cap rise will be devastating for people across Dumfries and Galloway Get connected with Citizens Advice. We have moved! Changes to our Wigtownshire Outreaches A beacon of hope for D&G veterans D&G CAS faces 20% funding cut Could you get money off your Council Tax? Citizens Advice pioneer digital appointments at Scotland’s highest village Citizens Advice makes massive gains for local people

Latest News

Could you be our next Chief Executive?

We are looking for an accomplished senior leader who can provide clear strategic direction, strengthen organisational sustainability and build influence across Dumfries and Galloway and beyond. The successful candidate will…

Real People, Real Lives

Phil Stewart, Chief Executive Officer of Dumfries and Galloway Citizens Advice Service We are delighted to officially launch our Annual Report for 2025-26, demonstrating how we deliver a unique mix…

Time running out to apply for heating oil grant

The Scottish Government is offering financial support to those who are struggling to meet fuel bills for domestic heating oil and liquid petroleum gas |(LPG). The £300 grant is an…

Latest

Donate to us

We are a charity, reliant on funding and donations to deliver our free, confidential, impartial and independent services across the region. To ensure we can continue, please make a donation today, no matter how small.

All our advice is:

Free

Confidential

Impartial

For Everyone

DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.

Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.

A big THANK YOU to our volunteers

Our Stranraer staff and volunteers at the Driftwood Cafe. Our Dumfries and Castle Douglas volunteers at Ernespie House Hotel. Last week, we celebrated our amazing volunteers. Their commitment, expertise and compassion contributes so much to our service, we couldn’t exist…

Energy price cap rising by 13%

“A devastating blow for many people across Dumfries and Galloway” Today (Wednesday) the latest Ofgem energy price cap will come into force on 1 July – a 13% increase on the previous period. Dumfries and Galloway Citizens Advice Service (D&G…

Dumfries and Galloway Council are looking for local residents to take part in two surveys, consulting for the Dumfries and Galloway Poverty and Inequalities Strategy 2027–2032. The refreshed Strategy will build on existing commitments while responding to new and emerging…

Dumfries and Galloway Citizens Advice meets highest membership standards

Phil Stewart, Chief Executive Officer with the Membership Standards Certificate. Dumfries and Galloway Citizens Advice Service (D&G CAS) has once again met the high standards required to renew their membership of Citizens Advice Scotland. Citizens Advice Scotland fully audits member…

Who Funds Us

Carers Centre

Citizens Advice Scotland

D&G Council

Department for Work & Pensions

Foundation Scotland

Holywood Trust

Kingallioch

NHS Endowment

Robertson Trust

Scot Gov

SGN

SLAB

Trussell Trust

Young Start

Scottish Power Energy Networks

Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered by the Financial Conduct Authority to carry out regulated activities FRN 617449
Registered office at 109 Irish Street Dumfries DG1 2NP
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